Last Updated: March 31, 2019
- Any cancellations to the purchases should be notified within 48 hours of the actual time of purchase to claim refund of the paid amount. No refund shall be made once the 48 hours window crosses.
- Cancellation of purchase request shall be made with mail with Subject: "Cancellation Request" and sent to email@example.com Ensure that the email contains following details:-
- Opentalk Profile details -
- Opentalk Id
- Full Name
- Profile page screenshot
- Screenshot of Credits Balance screen
- Refund Reason
- Refund Account Details
- Refund shall be initiated after formal request is received at firstname.lastname@example.org and will be processed in 48 hours.
- For Refund, the case will analysed and more details might be requested from you via the email address from where you raised the request. The decision of our management will be final.
- The refund amount in no circumstances can exceed the amount paid by customer, we are not liable for any loss or claim beyond the amount actually paid by customer.
- Opentalk may amend its Cancellation And Refund Policy from time to time.
- If you have any questions/comments about our Cancellation And Refund Policy, please email us at email@example.com